Balloons"R"US

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Terms and Conditions

🎈 Balloons "R" Us – Terms and Conditions

Effective Date: [01_21_2025]

Welcome to Balloons "R" Us! By accessing or using our website, placing an order, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.

1. 🛍️ Services & Orders

We offer balloon arrangements, party supplies, and event services as described on our website.
All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse service at our discretion.

2. 💳 Payments & Pricing

Prices are listed in USD and are subject to change without notice.
Payment is due at the time of order via accepted methods (credit/debit cards, etc.).
We are not responsible for third-party payment processing delays or errors.

3. 🔄 Returns & Refunds

Returns are accepted within [2] days of purchase for unused, undamaged items.
Custom or personalized orders are non-refundable unless defective.
To initiate a return, contact us at support@balloonsrus.net or (520) 284-0351.

4. 📦 Shipping & Delivery

We aim to deliver orders on time, but delays may occur due to unforeseen circumstances.
Delivery fees and timelines are outlined during checkout.

5. 📜 Intellectual Property

All content on our site—including logos, images, and text—is owned by Balloons "R" Us and protected by copyright laws.
You may not reproduce, distribute, or use our content without written permission.

6. 🚫 User Conduct

You agree not to use our site for unlawful, abusive, or disruptive behavior.
We reserve the right to disable accounts or block access for violations.

7. ⚠️ Liability Disclaimer

We strive for accuracy but do not guarantee that all information is error-free.
Balloons "R" Us is not liable for damages resulting from website use, service delays, or product issues beyond our control.

8. 🔄 Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.

9. 📞 Contact Us

For questions or concerns, reach out to: Email: pay@balloonsrus.net
Phone: (520) 284-0351
Address: Gilbert, AZ 85295

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Event Cancellations & Weather Disruptions

10. 🌦️ Event Cancellations & Weather Disruptions

Client-Initiated Cancellations: If you need to cancel your event, please notify us at least 72 hours in advance. Cancellations made within this window may be eligible for a partial refund or rescheduling credit, depending on the nature of the order.
Weather-Related Issues: Outdoor events are subject to weather conditions. Balloons "R" Us is not liable for delays or cancellations caused by inclement weather, but we will work with you to reschedule or modify your setup when possible.
Force Majeure: We are not responsible for delays or cancellations due to circumstances beyond our control, including but not limited to natural disasters, power outages, transportation disruptions, or public safety emergencies.
Rescheduling Policy: We will make every effort to accommodate rescheduling requests. Availability is not guaranteed, and additional fees may apply depending on the new date and scope of services.
Terms of return (2 days)
State of return (New and unused - no broken seals)
Reason for return (damaged)
Process for return (contact customer service)
Process of refund (Store Credit or partial refund)
Contact details Email us at pay@balloonsrus.net or Call us at (520)284-0351